Table of Contents

Restoration Remediation

August 2021 Vol.15 No. 8

Cover

State of the Restoration Industry in 2021

As the restoration industry constantly evolves, frequent research helps identify common behaviors, trends, and beliefs industry-wide. In May, R&R completed its latest State of the Industry report and the findings were, as always, insightful.

by Michelle Blevins

On the Cover

Features

Your Risks and Insurance

Your Risks and Insurance | A Year in Review

It’s been a wild ride in the restoration and insurance business for the past year. Here, with 20/20 hindsight, David Dybdahl recaps the past 12 months.

by David Dybdahl, CPCU



Overhead Profit

Overhead & Profit: The 10 & 10 Myth | Part 2

The inability of contractors to cover overhead expenses is one of the key reasons so many restoration companies fail. They will continue to do so unless the overhead burden of the company is accurately reflected in their estimate’s markup.

by Sean M. Scott

Lego Hotel

Effects of Modern Building Techniques on Water Damage Restoration

In April of 2021, Metro Detroit saw three days of solid rain. The roof of a new hotel project was in place, and thought to be water tight, but was unable to stand against the volume of water being dumped on it.

by Michelle Blevins



Waste Not

Waste Not

Restoration contractors did not feel many of the shutdown impacts that industries like travel and hospitality did from the COVID pandemic. However, that does not mean they should be immune to the movement.

by Timothy E. Hull, CR


1-Star Review

The True Cost of a 1-Star Review

The proliferation of tools like Google, Yelp, and Angie’s List gives all the power to customers to control how people perceive your company. All it takes is a bad day from your receptionist, or a sub-contractor cutting corners, to give a customer reason to paste a giant “1 star out of 5” beside your logo.

by Travis Martin

Photocatalytic Oxidation Technologies

An Overview of Photocatalytic Oxidation Technologies for Restoration Professionals

This article is designed to provide some general information regarding a number of technologies that utilize different wavelengths of light as a sanitizing process under the general heading of photocatalytic oxidation (PCO).

by Michael Pinto and Jacob Kooistra

Luggage and bags, Building, Floor, Flooring

The Severe Report: When Trust Is Low, Costs Are High and Speed Is Slow

At its heart, it’s a simple equation: High trust equates to lower friction; lower friction equates to lower costs, faster completion, and better allocation of expert resources.

by Scott Severe

What is Acceptable-dry

What is “Acceptable” Dry?

There is a common belief that just will not go away: that it should only take a well-trained and knowledgeable remediation contractor three to four days to dry a structure.

by Joshua Woolen

Columns & Departments

RandRmagonline.com | August 2021

Restoration Remediation