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From Restoration Technical Institute
As trainers, this quote is very powerful as it speaks to our skills, abilities, processes, technology, tools, equipment and supplies. It reminds us that we must constantly be evaluating new developments and offerings that are evolving at a rapid pace so that we can improve and advance our operations.
Employing anything new should be a conscious effort. We are offering some tips on deploying new initiatives to your organization and some of our favorite things: old, new, borrowed and blue.
This piece is a collaboration of Lisa Lavender, COO, Chuck Boutall, director of education, and John Perella, curriculum developer & trainer, with Restoration Technical Institute (RTI).
I recall a very specific moment when I was introduced to a new technology. I was excited to implement it in our organization. I went to a co-worker and explained enthusiastically what I wanted to buy and what it could do. He engaged me in positive dialogue and articulated to me why the cost of implementation would exceed the value. He went on to say, “Did you think about all the pieces?” I did an informal analysis in my mind, set aside my emotions and realized that it was not in our best interest to move forward.
Next, the years of what I will refer to as emotional purchasing (the management of things collecting dust or simply not providing the intended value) began to run through my head. We must be deliberate in our approach to deploying anything new!
For some, one of the most exciting aspects of the industry is the constant evolution of technology, tools and equipment, a.k.a “toys.” Employing new things can bring value in many ways, including but not limited to:
a. Improved efficiency and expansion of capacity
b. Enhancement of service and quality to those being served
Before jumping in and thinking, “Wow! That is cool! I want it! We can use it,” we offer the following tips and considerations:
Communicating to team: Did you ever hear a team member say, “I did not know we have that”?
Accessibility
Training
Updating: Inventories, systems, SOPs, supply lists, etc.
If applicable: Storage, maintenance, repairs, etc.
Communication of the value added to those you serve
Although this is rooted in a tradition for new brides of which the origins are thought to date back to 19th-century England, we have adapted the meanings for our industry.
There is an endless list of tools, technology supplies, etc. These items are both industry specific and have broad applications, and we think they are great to have in your inventory.
Dust-collection tools, used in a variety of applications, from sanding to sawing.
Self-dispensing cleaning tools, like a bucket-less mop.
We also point you to what remain some of our favorite “old” things presented in 2017, Restoring Success, The Odd Ball Tools in a Restorer’s Toolbox.
For the early adopters, we found some great new things at The Experience in September 2021 that got our attention.
Phoenix Focus II Dual Axial, spreading the air with power
Left to Right: Lisa Lavender,
Larry Carlson (2021 Industry Icon Award winner), Chuck Boutall, Jeanne Boutall and Kerry Mayeur.
Inflatable containment by Airwall; you must blow it up to contain it in
Sara Raley from J.S. Held and Chuck Boutall from RTI ask questions about new containment system for our industry.
Hose cleaner by Frosty’s Innovations. Does the snowman know?
Shane Frost demonstrates the simplicity of keeping your hoses clean for more efficient airflow, and smelling great.
Relax Saunas’ Spa. Heat up and purge out just in time for the holidays!
Patrick Moffit and Dave Keiter discuss whether to let Chuck out or not!
Restoration of facial skin by Lola Soap. Facial restorer; look your best while you perform your best.
KleenRite PumpOut Shield, to attach to the top of toilets.
Chuck Boutall and Mark Exner say “Toilette.”
Lidar technology: We were made aware of this technology from industry friend Cory Graves, Restoration 1, who remains on-top and ahead of technology. It is important to network in the industry and share ideas.
Once you have gone through the evaluation process, you may have concluded that it is better to borrow, i.e., rent. Weather you own these things are not, there are some things that you may always be ready to rent.
Generators
Large climate-control equipment
Specialty surface preparation and cleaning equipment
Because we must finish with something blue…
Makita cordless cut-out saw with dust control options
As you embrace the old, new, borrowed and blue available to the industry, we hope it brings you much Restoring Success.
Since 2012, Restoration Technical Institute (RTI) has been an IICRC school that provides world-class training designed for those who serve the restoration, cleaning and industries related to the built environment. Offering three ways to learn through a digital training solution, live classes, and self-paced eLearning, RTI provides knowledge, passion and inspiration for the success of individuals and companies. RTI promotes the application of standards of care, process, and best practices. RTI believes in inspiring happiness, pride and innovation in others.